Skip to main content

User Roles & Permissions

The different roles in Kanta and what each can access.

Kanta uses role-based access control. Each user is assigned one role per facility. Roles determine which modules are visible and which actions are permitted.

Roles​

Super Admin (Zyntel team only)​

Full platform access across all facilities. Not assigned to facility staff.

Hospital Admin​

Full access to all enabled modules for the facility. Can manage users, settings, departments, TAT targets, and billing configuration. Typically assigned to the Lab Director or Operations Manager.

Lab Manager​

Access to all lab modules: Lab Metrics, QC, Samples, Asset Management, and AI Intelligence. Cannot manage user accounts or facility settings. Typically the senior laboratory scientist or head of department.

Lab Technician / Scientist​

Access to day-to-day operational modules: QC entry, sample management, result entry (if LIMS enabled). Cannot access financial reports or admin settings. Assigned to lab bench staff.

Receptionist​

Access to Reception and Billing modules (if enabled). Cannot access lab-internal modules (QC, result entry, assets). Assigned to front-desk staff.

Viewer / Auditor​

Read-only access to reports and dashboards. Cannot enter or modify any data. Used for external auditors, accreditation reviewers, or management who need visibility without operational access.

Role comparison table​

ActionAdminLab ManagerTechnicianReceptionistViewer
View Lab Metrics✓✓✓—✓
Enter QC results✓✓✓——
Manage assets✓✓✓——
Register patients✓——✓—
Enter test results✓✓✓——
Process billing✓——✓—
Manage users✓————
Change facility settings✓————
View AI Intelligence✓✓———
Export reports✓✓——✓

Assigning roles​

Only a Hospital Admin can assign or change roles.

  1. Go to Admin → Users
  2. Click the user's name
  3. In the Role dropdown, select the appropriate role
  4. Click Save

Role changes take effect immediately on the user's next page load.

Inviting a new user​

  1. Go to Admin → Users → Invite user
  2. Enter the email address
  3. Select the role
  4. Click Send invitation

The user receives an email with a link to set their password and access the system.

For help, contact your hospital administrator or email [email protected].