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User Management

Inviting, managing, and deactivating users in your Kanta workspace.

Go to Admin → Users to manage all staff accounts for your facility. Only Hospital Admins can add, edit, or deactivate users.

Inviting a new user​

  1. Click Invite user
  2. Enter the staff member's email address
  3. Select their role (see User Roles for role descriptions)
  4. Select their primary lab section (optional — used to filter their default dashboard views)
  5. Click Send invitation

The staff member receives an email with a link to set their password. The link is valid for 48 hours. If it expires, go to Users → click their name → Resend invitation.

Editing a user​

  1. Click the user's name in the Users list
  2. Update their role, section, or contact details
  3. Click Save

Role changes take effect immediately.

Deactivating a user​

When a staff member leaves your facility:

  1. Click their name in the Users list
  2. Click Deactivate
  3. Confirm the action

Deactivated users cannot log in. Their historical records (QC entries, results, asset logs) are preserved — data is never deleted. Deactivated users can be reactivated at any time.

Resetting a password​

Users can reset their own password from the login screen. As an Admin, you can also trigger a password reset:

  1. Click the user's name
  2. Click Send password reset

The user receives an email with a reset link valid for 1 hour.

Viewing user activity​

Click any user's name → Activity log to see their recent actions in Kanta: QC entries, asset updates, result sign-offs, login/logout events.

For help, email [email protected].